Each collision centre has a team of technicians, apprentices and planners dedicated to the repair planning process. Our Advanced Repair Planning process involves the strategic disassembly of your vehicle to thoroughly assess any damage.
Upon the vehicle’s return for repair, we meticulously dismantle everything to create a detailed repair plan. During this process, the technician may find further damage. For example, they find a broken bracket on the headlight, next to the damaged fender. This bracket is crucial for proper headlight alignment and needs to be replaced. So the estimator promptly adjusts the initial estimate, informs the customer about the update, and orders the necessary parts.
This assessment saved time; otherwise, the repair could have taken even longer. In some shops, the car might have been painted and in the reassembly stage before discovering the damaged headlight bracket. This would leave the customer with a longer wait, additional expenses, and an unsafe vehicle until the parts are ordered, received and installed.
If your vehicle is not in drivable condition, contact our collision centre team and we will arrange for a tow service from our roadside assistance partner. Our goal is to keep the repair process hassle free, and we will communicate with your insurance provider every step along the way.
When your vehicle is at our collision centre, we will prewash and disassemble the vehicle to identify additional damage if any. We will then create a repair plan, review the plan and order parts as required.
Our repair work includes structural and body repairs, painting and refinishing. We will also conduct quality control inspections and keep you posted on the repair status.
After the repair work, we will wash and vacuum your vehicle. We will conduct a quality assurance inspection and finalize the paperwork. You can take your vehicle from us or have us deliver it to you.
